Frequently Asked Questions
Here are some frequently asked questions that I collected and find useful to share.
I am trying to drag-and-drop move an option but after refresh it has not been moved?
Reason: That is most likely due to a damaged sequence of all or some options. (If you open the Browser-Developer-Toolbar you will see a HTTP 406 Not Acceptable Request)
Solution: Try sorting the field alphabetically to restore the internal sequence numbering of all options. After that you can drag-and-drop move again.
Why am I getting HTTP 403 FORBIDDEN via REST-API even though my credentials are right?
Reason: Most likely you repeatedly attempted to autheticate with the wrong password.
Solution: Try logging into Jira in the Browser and resolve the CAPTCHA. Then you will be able to log in again via the REST API.
Why am I getting HTTP 405 via REST-API?
Reason: The REST Framework cannot find a suitable Endpoint for your request.
Solution: Maybe you are trying to use PUT where you should use POST or any other invalid usage of an Endpoint.
How do contexts work?
Solution: You can read our Context Documentation.
How do you perform releases?
Solution: You can read our Release Checklist.